AI Automation Agency

Autonomy,
architected.

We design and deploy AI chatbots, workflow automations, and custom AI agents that quietly run the repetitive work of your business — so your team gets their hours back and you get room to grow.

120+
Automations shipped
8k+
Hours saved / year
40+
Tools integrated
Glass prism refracting light into a spectrum
Index / 001Refraction
[ Trusted by ]

Businesses we've helped put on autopilot

Northwind Logistics
Brightpath Dental
Coastal Realty
Verde Wellness
Atlas Construction
Harbor Finance
[ Services ]

Nine ways we put your business on autopilot.

Each engagement is scoped, built, and handed over with documentation your team can run. No black boxes — just automation that works and keeps working.

01

AI Chatbots & Assistants

Always-on support and sales assistants that answer questions, qualify leads, and book meetings — trained on your business, deployed on your site and messaging channels.

Customer query→AI extraction→Knowledge lookup→Instant reply
  • 24/7 customer support
  • Lead qualification & booking
  • Trained on your data
Explore this service
02

Workflow & Process Automation

We connect your tools and automate the repetitive work between them — data entry, follow-ups, reporting, approvals — so nothing falls through the cracks.

Trigger event→Data routing→Action sequence→Notification
  • Sync tools & systems
  • Eliminate manual tasks
  • Audit-ready pipelines
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03

Custom AI Agents & Integrations

Purpose-built AI agents that read your data, take real actions, and integrate with the systems you already run — engineered to your exact operating model.

Goal input→Agent reasoning→Tool calls→Outcome delivered
  • Tailored to your stack
  • Reads & acts on data
  • Secure by design
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04

AI Ads & Campaign Automation

AI that writes your ad copy, generates creative variants, launches across Google and Meta, and continuously optimises spend toward your cost-per-acquisition — agency-grade ads without the agency retainer.

Goal set→AI creative→Auto-launch→Optimise
  • Copy & creative on demand
  • Always-on optimisation
  • Lower cost per acquisition
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05

AI Websites & Landing Pages

AI-built sites and landing pages that generate their own copy, personalise to the visitor, and update themselves from your data — always fresh, always converting, no developer on call.

Brief→AI generate→Connect data→Publish
  • Self-updating content
  • Personalised to visitor
  • Launch in days
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06

AI Booking Agents

An AI agent that takes the whole booking flow in conversation — service, real-time availability, slot, payment, and reminders — so appointments fill themselves 24/7, the way Square's self-service booking does.

Request→Check calendar→Confirm slot→Remind
  • Books 24/7 in chat
  • Live calendar sync
  • Cuts no-shows
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07

AI Content Creation

We build AI content engines that plan, draft, and schedule your blogs, social posts, emails, and ad copy in your brand voice — so you publish consistently without hiring a full marketing team.

Brief→AI draft→Review→Schedule
  • On-brand, every time
  • One brief → many assets
  • Plans & schedules itself
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08

AI Apps Development

We design and build custom web and mobile apps with AI built in — internal tools, customer portals, and SaaS products that fit your business and ship in weeks, not months.

Scope→Design→Build→Launch
  • AI-native from day one
  • Built to your workflow
  • You own the code
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09

AI Voice Agents

We build AI voice agents that answer every call, qualify leads, book appointments, and text your team a summary — in natural conversation, 24/7, so you never miss a lead again.

Ring→Converse→Book→Summarise
  • Answers 24/7
  • Books into your calendar
  • Summarises every call
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[ Process ]

From complexity to live automation in four moves.

A clear, consultative path — no jargon, no surprises. You see the logic before it goes live, and you own it when it does.

01

Audit & map

We sit down with your team, map the repetitive tasks and bottlenecks eating your hours, and pinpoint where AI delivers the fastest return.

02

Design & prototype

We architect the automation — chatbot, workflow, or agent — and build a working prototype you can test against real inputs before anything ships.

03

Deploy & integrate

We connect it to your tools, migrate the data, and roll it out across your channels with your team trained and documentation in hand.

04

Monitor & optimize

We track performance, tune the model, and refine the flows — so the automation gets sharper the longer it runs.

[ In action ]

See it run. Then decide.

Live demos of a chatbot handling support, a workflow moving an order, and an agent processing invoices — the real scenarios we build every day.

support-assistant · live
Hi, where's my order #4821?
Scenario 01 · Support

A customer asks. The assistant answers.

A shopper messages about a late order. The assistant checks status, replies with tracking, and offers to update the delivery address — resolved in seconds, no ticket queued.

Customer support specialist at a modern desk
Live on web, WhatsApp & email
70%
auto-resolved
<30s
response
workflow · order-to-fulfillmentrunning
Trigger
Enrich
Route
Notify
Done
1,284
runs this month
0
failed steps
4.2s
avg. duration
Scenario 02 · Operations

A new order triggers the pipeline.

An order lands. The workflow enriches it, routes it to the right fulfiller, notifies the team, and marks done — every step logged, zero dropped tasks.

Automated workflow pipeline diagram
Connected to 40+ tools
0
dropped tasks
4.2s
avg. run
agent · terminal
$ agent run process_invoices --src inbox
→ reading 3 new invoices…
Scenario 03 · Back office

An agent reads invoices and posts them.

The agent pulls invoices from the inbox, extracts the fields, validates against purchase orders, posts to accounting, and replies to the sender — all logged for audit.

AI agent neural network visual
Guardrailed & audited
3
tasks / run
2.1s
per run
[ Integrations ]

Plugs into the tools you already run.

We don't ask you to rip and replace. Our automations meet your stack where it is — connecting the systems your team already trusts. Hover any tool to see a typical use case.

Slack
001
Use case

Route alerts and approvals into team channels

Shopify logoShopify
002
Use case

Automate order tagging and customer follow-ups

HubSpot logoHubSpot
003
Use case

Sync leads and trigger enrichment on capture

Gmail logoGmail
004
Use case

Draft and triage inbox replies automatically

Notion logoNotion
005
Use case

Generate docs and update databases from chat

Google Sheets logoGoogle Sheets
006
Use case

Push and pull structured data in real time

Zapier logoZapier
007
Use case

Bridge 5,000+ apps into your workflows

Stripe logoStripe
008
Use case

Trigger automations on payment events

Salesforce
009
Use case

Update records and run lead scoring

Calendly logoCalendly
010
Use case

Book meetings straight from your AI assistant

Airtable logoAirtable
011
Use case

Treat spreadsheets like a live database

WhatsApp logoWhatsApp
012
Use case

Customer support agents on messaging

[ ROI ]

See the hours you could reclaim.

A rough sketch of what automation returns to a business like yours. Drag the sliders to match your team — then book an audit and we'll show you the real number.

Get my real estimate
Reclaimed hours / year
3,840
Estimated value / year
$172,800
8 ppl
45 / hr
10 tasks

Illustrative estimate based on 10 hrs/week of automatable tasks per person, 48 working weeks. Actual returns depend on your processes — we'll quantify the real figure in your audit.

[ Proof ]

Quiet results for growing teams.

"Nexus built a support assistant that handles 70% of our customer questions before a human ever sees them. Our team finally stopped drowning in the inbox."
Sarah Mitchell
Operations Lead, Coastal Retail Co.
"They automated our entire quote-to-cash workflow. What used to take three people two days now runs in minutes — and we have the audit trail to prove it."
David Chen
Founder, Meridian Logistics
"The custom agent they built reads our intake forms, pulls the right data, and drafts the response. It's like hiring a senior analyst who never sleeps."
Priya Nair
Managing Director, Lighthouse Property Group
[ Case study ]

From 24-hour replies to 30-second answers.

How Nexus AI cut a growing retailer's support load and reclaimed 15 hours a week — in five weeks.

Client
Coastal Retail Co.
Industry
E-commerce
Engagement
Chatbot + Workflow Automation
Time to live
5 weeks
Coastal Retail Co. operations team at work
Coastal Retail Co. — operations floor
01

The challenge

Coastal Retail Co. was scaling fast — and so was their support inbox. Tickets piled up faster than a small team could answer, response times stretched past 24 hours, and staff spent 15+ hours a week manually tagging orders and chasing shipping updates. Customers were frustrated; the team was burned out.

02

The solution

We deployed a knowledge-trained support assistant across their website and WhatsApp, wired into their helpdesk and Shopify. It resolved tier-1 questions instantly and escalated the rest with full context. Behind the scenes, workflow automations tagged orders, triggered shipping follow-ups, and synced data across systems — no more copy-paste.

Results at a glance
72%
Queries auto-resolved
30s
Avg. response time
down from 24 hours
15 hrs
Reclaimed weekly
94%
CSAT score
up from 82%
3.2x
ROI in 6 months
"Nexus built a support assistant that handles 70% of our customer questions before a human ever sees them. Our team finally stopped drowning in the inbox."
Sarah Mitchell — Operations Lead, Coastal Retail Co.
[ The build ]

Five weeks from kickoff to live.

Week 1

Discovery

Mapped support queries, knowledge sources, and order workflows.

Week 2–3

Build

Trained the assistant and connected Shopify, helpdesk, and fulfillment.

Week 4

Test

Ran against real tickets with human review; tuned accuracy.

Week 5

Launch

Went live across web and WhatsApp with monitoring in place.

Want results like these?

Book a free audit and we'll map the first automation that could deliver this kind of return for your business.

Request an audit
[ About ]

An automation partner, not a vendor.

Nexus AI is a small, senior team of automation engineers and AI specialists. We work with small and medium businesses that know AI can help but don't have the time or in-house expertise to make it real.

We're not interested in selling you a chatbot you'll never use. We map your real workflows, build automations that fit them, and hand over something your team actually runs — with the logic documented and the keys in your hands.

The result is less busywork, fewer dropped balls, and a business that scales without scaling headcount.

The Nexus AI team collaborating in the office
120+
Automations shipped
8k+
Hours saved annually
14 days
Avg. time to first deploy
100%
Documentation handed over
How we work

Fixed-scope projects, transparent pricing, and a working prototype before you commit to the build. No retainers required.

[ Contact ]

Request your automation audit.

Tell us a little about your business and where the busywork is. We'll get back within one business day with a short call to map your first automation — no obligation, no pitch deck.

30-minute discovery call
Mapped automation opportunities
A rough ROI estimate for your team
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